Terms & Conditions

1. Overview

Rawagly is an AI-powered social media management platform operated by KeraLink For Software Services ("Rawagly", "we", "us", or "our"). Rawagly helps businesses create marketing content, generate captions and visuals, schedule posts, connect social media accounts, and automate replies where supported.

By accessing or using Rawagly, creating an account, starting a trial, connecting a social account, or purchasing a subscription, you agree to these Terms and Conditions.

2. Eligibility and Accounts

You must be legally able to enter into a binding agreement and use online services in your jurisdiction.
You are responsible for keeping your login credentials secure and for all activity under your account.
You must provide accurate account, business, billing, and contact information.
If you use Rawagly for a company, brand, page, or client, you confirm that you have permission to manage that business and its connected social accounts.

3. The Rawagly Service

Rawagly may provide features including AI content generation, AI image/design generation, scheduling, publishing, social account connection, auto-replies, dashboards, analytics, and billing features.

We may update, improve, limit, suspend, or discontinue any feature at any time, especially where third-party platforms, AI providers, social network APIs, or payment providers change their rules or availability.

4. AI-Generated Content

AI outputs may be imperfect, inaccurate, repetitive, or unsuitable for your specific use case.
You are responsible for reviewing, approving, editing, and legally clearing all content before publishing it.
You should not publish content that infringes third-party rights, violates platform rules, or makes misleading claims.
Rawagly does not guarantee marketing performance, sales results, engagement numbers, or specific business outcomes.

6. Subscriptions, Trials, Credits, and Payments

Paid plans are subscription-based unless clearly stated otherwise.
Plan features, usage limits, credits, pricing, and trial availability may vary by package and may change over time.
Subscriptions may renew automatically unless cancelled before the next billing date.
Credits, quotas, and usage limits may be used for actions such as text generation, image generation, editing, automation, or publishing-related workflows.
You authorize us and our payment providers to charge applicable fees, taxes, and recurring subscription amounts using your selected payment method.

Refunds are handled according to our Refund Policy.

7. Acceptable Use

You agree not to use Rawagly to:

Break any law, regulation, platform rule, or third-party right.
Create, publish, or automate spam, scams, phishing, malware, harassment, hate, fraud, or deceptive content.
Impersonate others or misrepresent your identity, business, product, pricing, or offers.
Attempt to reverse engineer, overload, scrape, bypass rate limits, or interfere with Rawagly systems.
Use the service to collect or process sensitive personal data unless you have a lawful basis and all required consents.

8. Intellectual Property

Rawagly, including its software, design, interface, workflows, templates, brand, and platform materials, remains owned by Rawagly and/or KeraLink For Software Services. You may not copy, resell, or exploit the platform except as allowed by your plan.

You retain ownership of business information, prompts, uploaded assets, and approved content you provide, subject to the permissions needed for Rawagly to operate the service.

9. Data and Privacy

Our collection and use of personal data is explained in our Privacy Policy. Our use of cookies and similar technologies is explained in our Cookie Policy.

10. Suspension and Termination

We may suspend or terminate access if we believe your account violates these Terms, creates risk for Rawagly, harms other users, triggers payment disputes or fraud concerns, or violates third-party platform rules.

You may stop using Rawagly at any time. Subscription cancellation does not automatically delete your account data unless you request deletion according to our Privacy Policy and Data Deletion page.

11. Disclaimers and Limitation of Liability

Rawagly is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted service, error-free AI outputs, approval by social platforms, or specific marketing results.

To the maximum extent allowed by law, Rawagly and KeraLink For Software Services will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from your use of the platform.

12. Governing Law

These Terms are governed by the laws of the Arab Republic of Egypt, unless mandatory consumer protection laws in your location provide otherwise.

13. Changes and Contact

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of Rawagly after updates means you accept the revised Terms.